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Freeths - Law firm

Insurance Distribution Activity

General Information

1.1 Freeths LLP (registered in England and Wales OC304688) is authorised and regulated by the Solicitors Regulation Authority (SRA) number 384855. Our registered office is Cumberland Court, 80 Mount Street, Nottingham, NG1 6HH.  Freeths LLP provides its services subject to its Terms of Business, a hard copy of which is available on request.

1.2. Freeths LLP is not authorised by the Financial Conduct Authority (FCA). However, we are included on the FCA’s register so that we can carry out Insurance Distribution Activity (IDD), which is broadly the advising on, selling and administration of insurance contracts.  Our authorisation can be confirmed on the FCA register at or by contacting the FCA on 0800 1116768.

1.3. Insurance Distribution Activity is an exempt regulated activity as defined in section 325(2) of the Financial Services and Markets Act 2000 which may, as a result of Part XX of that Act be carried on by Freeths LLP as members of a profession supervised and regulated by the SRA, our designated professional body.

1.4. If you have any complaints in relation to the insurance distribution activity that we carry out for you, please contact Lucie Wigham who is based at our Nottingham office on 0345 050 3606 or by email to If we are unable to resolve the problem between us, the SRA and the Legal Ombudsman (LeO) are responsible for complaints (the LeO deals with complaints by consumers and very small businesses).  For guidance on how to report a problem to the SRA, visit their website or call them on 0370 606 2555.  The LeO can be contacted by telephone on 0300 555 0333 or you can complete an online form on their website

1.5. We do not have any direct or indirect holdings which represent more than 10% of the voting rights or the capital of an insurance broker, an insurer or any individual or organisation carrying out insurance business (an ‘Insurance Undertaking’).

1.6. No Insurance Undertaking or parent of an Insurance Undertaking has any direct or indirect holdings which represent more than 10% of the voting rights or capital of Freeths LLP.

1.7. We do not receive any commission or financial incentive for arranging contracts of insurance.

1.8. We do not provide any personal recommendations for contracts of insurance.

Client service

‘Doing the right thing’ is at the heart of Freeths. Find out more about our excellent client service and the strong set of values that guide the way we work.

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Freeths are a leading national law firm with 13 offices across the UK. If you have a query about our services or just want to find out more, why not give us a call?

Contact: 03301 001 014

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