Horizon Shortfall Scheme Compensation

We have unparalleled expertise. Our legal team led the landmark High Court victory for sub-postmasters, exposing Britain's largest miscarriage of justice.

Receive 100% compensation at no cost to you. Please get in touch for free expert advice.

Call: 0800 048 5205

Unlock 100% compensation

We continue to provide expert advice to postmasters, sub-postmasters and others among the thousands affected by the Post Office’s flawed Horizon IT system. We can help those who were previously denied the opportunity to receive full and fair compensation through the Horizon Shortfall Scheme (HSS), formerly known as the Historical Shortfall Scheme.

You will receive 100% compensation at no cost to you. We will be paid by the Government for our advice to you.

Please get in touch today. Freephone: 0800 048 5205

How we can help

If you have not received full and fair redress through the HSS scheme, we can help you by:

Assessing your eligibility for HSS Appeals and registering your application
Reviewing your HSS offer or settlement sum and advising you on the likely result of your appeal
Preparing your appeal documentation, including collating all necessary evidence
Submitting your application and advising and supporting you throughout the process

If you’re unsure about your eligibility, please don’t hesitate to reach out to us. We’re here to help.

Sir Alan Bates on why to choose Freeths?

Get in touch today

Please get in touch for free and confidential advice. Receive 100% compensation at no cost to you. Freephone: 0800 048 5205

Why choose us?

We have unparalleled expertise and a proven track record. We led the landmark High Court victory for 555 sub-postmasters, exposing Britain's largest miscarriage of justice which led to the quashing of hundreds of criminal convictions. Our legal team has been involved in the Post Office Horizon scandal for almost a decade, providing unmatched depth of knowledge and experience.

We are the only firm that has initiated court proceedings against Post Office Limited on behalf of hundreds of sub-postmasters and represented both current and former sub-postmasters in their compensation claims.

Endorsed by Sir Alan Bates

"I urge and recommend that you contact Freeths to check your eligibility and pursue your claims"

Proven Success

We led the landmark High Court victory for 555 sub-postmasters, exposing Britain's largest miscarriage of justice

Unparalleled Expertise

Our legal team has been involved in the Post Office Horizon scandal for almost a decade, providing unmatched depth of knowledge

Government Trust

We were appointed by the Government to consult on the design and implementation of the GLO scheme

Inspiring fight for justice

From despair to triumph

Balvinder took over a post office in 2003 and he faced immediate challenges including false accusations of theft. His mental health deteriorated, leading to multiple hospitalisations. Discovering issues with the Horizon IT system in 2013, he sought help from Sir Alan Bates. Despite initial legal victories, Balvinder continued to struggle until we provided crucial legal and emotional support, eventually securing a satisfactory postmaster compensation settlement. Now he feels relieved and encourages others affected by the Horizon scandal to seek justice and support.

Read Balvinder's story in full →
From Post Office pride to legal battle

Susan Knight’s story details her 32-year career with the Post Office, which took a turn when discrepancies arose in 2006, leading to a significant debt and eventual suspension in 2012. Despite being advised against legal representation, she faced court charges that were later dropped. The ordeal severely impacted her mental health, culminating in a stroke. With the support of the Justice for Sub-Postmasters Alliance and Freeths, she found legal assistance and eventually saw her case dismissed. Susan now encourages others affected by the Post Office scandal Post Office Horizon scandal to seek compensation and support from Freeths.

Read Susan's story in full →
From business success to fighting for justice

Dionne Henderson, a business-minded individual from South Shields, faced severe financial and emotional distress after her Post Office branches experienced unexplained shortfalls due to the defective Horizon IT system. Despite being wrongfully accused and humiliated, she fought tirelessly for justice, contributing to reports and group litigation that eventually proved the system’s flaws. The successful litigation led to a Post Office compensation scheme, providing her with some closure and encouraging others affected to seek justice.

Read Dionne's story in full →
From breaking point to justice over Horizon

Liz Stockdale’s story details her struggles with the Post Office after taking over a branch in 2014, facing unaccounted losses and lack of support, leading to severe personal and financial distress. She eventually sought help from Freeths which supported her through court proceedings and helped her avoid wrongful conviction. Her story highlights the impact of the Horizon scandal on postmasters and the ongoing efforts to secure compensation for victims, urging those affected to seek assistance from Freeths.

Read Liz's story in full →
More inspiring postmasters share their Horizon scandal stories

Watch now →

Postmaster testimonials

“As much as they gave me legal support, they gave me such incredible personal support and they kept me moving forward. The connection I have with m...
Balvinder Gill
"I feel in my heart of hearts, if I had not had Freeths to help me through all of this, I would have probably been convicted of something I didn't...
Liz Stockdale
"When Freeths put my claim together as part of that scheme, I finally got some closure, and I can’t fault them. Everyone has a complicated case but...
Dionne Henderson

Why trust us to help you with your HSS appeal

We launched the landmark High Court victory for its 555 sub-postmasters exposing Britain's largest miscarriage of justice which led to the quashing of hundreds of criminal convictions and the ongoing public enquiry being established
In 2022, following a tireless campaign by Sir Alan Bates and the Justice for Sub-postmasters Alliance (JFSA), our legal team was appointed by the government to consult on the design and implementation of the GLO scheme to award further compensation to the 555 postmasters who succeeded in the High Court
We have worked for the sub-postmaster victims for almost a decade on the Post Office Horizon scandal
We won the High Court case for 555 wrongly-prosecuted sub-postmasters from 2016 until 2019, successfully pursuing civil compensation claims against Post Office Limited
We are currently supporting several hundred sub-postmasters in the recovery of compensation in the government-funded GLO Scheme
In 2021, a statutory inquiry was commenced in relation to the Horizon IT system and the actions of Post Office Limited towards its sub-postmasters. We have assisted the inquiry and been instructed by key witnesses

If you’re unsure about your eligibility, please don’t hesitate to reach out to us. We’re here to help!

Get in touch today

Please get in touch for free and confidential advice. Receive 100% compensation at no cost to you. Freephone: 0800 048 5205

Sir Alan Bates, who has been at the forefront of the campaign to secure justice, said:

“It has taken a long time to get to this point, but now is the opportunity for all eligible people to come forward, clear your names and seek financial redress. So, I urge and recommend that you contact Freeths to check your eligibility and pursue your claims.

Freeths, through its work on the GLO and the GLO Compensation Scheme, has a deep understanding of the issues affecting sub-postmasters and those who have worked in Post Office branches, and will offer the support needed to guide you through the process.”

Sir Alan Bates

James Hartley, Partner and National Head of Dispute Resolution said:

“We remain focused on achieving full and fair compensation for the postmasters who we acted for in the successful high court proceedings. The Horizon Convictions Redress Scheme gives us the opportunity to help those who have not yet been compensated following the Horizon scandal.

We want to ensure that everyone is properly compensated to help them recover from the devastating consequences of the Post Office Horizon scandal.”