Mark Neale
Partner | Birmingham
"Mark gives very good advice and is proactive, risk-conscious, hard-working and dedicated."
Chambers & Partners, 2025
Call: 0345 077 9626 Mobile: 0781 532 0504
About Mark
Mark leads Freeths’ growing technology team – people who, like Mark, have a real interest in technology and like to get under the skin of the products and services they are advising on and therefore understand the true issues worth negotiating on.
Mark is a highly experienced solicitor, specialising in IT contract drafting and negotiating, as well as supporting litigators with respect of the IT aspects of claims brought in the IT field.
Both technology and the law are awash with jargon. Mark is well versed in both and is very experienced in acting for IT providers and customer recipients alike. He is very much “solution driven” and works with clients to ensure legal documentation this is limited to what is actually necessary and relevant in the circumstances. He has developed unique solutions to cover off new and emerging risks, such as multi-tenancy SaaS provider insolvency and use of generative AI.
Mark is listed as a Leading Individual in Chambers & Partners (2025 edition).
Memberships
- The Society for Computers and Law (SCL)
- The Global Sourcing Association (GSA)
Contact Mark
Call: 0345 077 9626
Mobile: 0781 532 0504
Notable work & expertise
Cases
General automotive
- Advised the Jaguar Land Rover Retail Board on its arrangements and suite of documents with Jaguar Land Rover in respect of the new car online sales platform (NCOS).
- Supported Inchcape’s in-house legal team on a variety of IT and data related arrangements.
Vehicle Telematics/Scheduling
- Advised vehicle telematics solution providers, such as Global Telematics, CanTrack and Nebula Systems, on their customer documentation as well as supply chain arrangements.
- Advised customer of telematics solutions, such as Travis Perkins, Tarmac and connected motor insurance providers Ingenie and Ticker, on documentation relating to the installation, tracking and maintenance of black boxes and smart devices in vehicles, as well as associated data implications.
- Advised Stobart in respect of vehicle location/routing systems implementation.
Recent Work
- Advised a FTSE100 on its negotiation and conclusion of an agreement for the provision of a comprehensive new SaaS based ERP solution to cover dozens of brands, thousands of locations and a hugely complicated logistics set up.
- Advised a well-known national brand on its arrangements for the outsourcing of its payroll for many tens of thousands of employees.
- Advised the world’s leading payment systems provider, NCR, on its extensive supply of new ATMs and other IT systems/services to a major high street bank.
- Advised a New York Stock Exchange listed entity in respect of its £30 million supply of IT hardware and maintenance services to a well-known high street brand.
- Advised a major IT supplier in respect of its provision of maintenance services covering all desktop and server estates for a major retailer.
- Advised a higher education establishment in respect of a comprehensive new suite of documentation designed to cover all the establishment’s needs in terms of IT procurement, from IT hardware purchase/leasing to the receipt of cloud based services.
- Advised a major outsourced services provider in respect of its multi million pound SAP development and maintenance arrangements.
Testimonials
CB
“Mark, Jack and Josh of Freeths have been working with us to update our trading terms, privacy and cookie policies, and to help us improve the way...
Christopher Brunsdon, CEO
TommyTrinder.Com Limited
"A very good lawyer who I would recommend to any company needing a professional and technical service."
Chambers & Partners, 2025
"Mark is technically strong and very practical, and will put himself out to make sure he gets the job done well for you."
Chambers & Partners, 2025
“Mark is a technically gifted lawyer, providing an excellent quality of work.”
Chambers & Partners, 2024
"Mark is a very strong, capable and tech-oriented partner."
Chambers & Partners, 2022
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