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IT Services

IT Services

It almost goes without saying that our IT lawyers are well versed in supporting on IT services contracts, given most businesses require a wide range of IT services at any given time:

  • Hardware needs maintaining
  • Applications and websites need supporting
  • Processes need managing
  • Data needs managing
  • Software needs developing

The list can go on and on!

These include arrangements covering:

  • Support and maintenance

  • Outsourcing

  • Multi-sourcing

  • Managed Services

Click across for more detail.

IT support and maintenance

Technical support arrangements, covering everything from service desks to hardware fixes and software patching — with the right SLAs, escalation paths, and performance remedies in place.

Outsourcing

End-to-end service delivery by a third party — whether covering infrastructure, applications, or full-function support — including complex transition, transformation, and exit planning.

Multi-sourcing

Blending multiple service providers within a unified IT operating model. We help clients manage interdependencies, avoid gaps and overlaps, and ensure contractual consistency.

Managed services

Ongoing responsibility for specific IT functions (e.g. network operations or application management), typically delivered on a recurring basis — with governance structures and risk management baked in.

Testimonials

  • MM

    I have had the pleasure of working with Deryck Houghton on a wide range of contentious and non contentious legal matters. I have always found that...

    Martin McCloskey, Group Commercial Director

    Capita Group plc

  • "The team has highly qualified people who are approachable, understanding and helpful. They are swift in response, agile and articulate."

    Chambers & Partners, 2025

  • "They have a good mix of background expertise combined with a pragmatic approach and industry knowledge."

    Chambers & Partners, 2025

  • "Freeths are very knowledgeable in the sector."

    Chambers & Partners, 2025

  • The team are highly skilled and experienced, sharing unique insights to solve problems and offer potential solutions.

    The Legal 500, 2024

  • They are very hands-on and join meetings, supporting our teams and working collaboratively.

    The Legal 500, 2024

  • They are also very responsive and helped when timescales were tight.

    The Legal 500, 2024

  • They are skilled, articulate and levelled.

    The Legal 500, 2024

  • Competitive, risk averse problem solvers.

    The Legal 500, 2024

  • Freeths provide training, articles, and know-how. They are excellent value for money.

    Chambers & Partners, 2024

  • The team at Freeths are experts in their area, and are also extremely effective communicators.

    Chambers & Partners, 2024

Loving technology

Our IT lawyers live and breathe all things digital and data

Speaking technology

Acronyms fill this sector. Our lawyers know most of them and love learning new ones

Embracing technology

Technology is critical to our success and something that we embrace

Get in touch

Contact us today

Whatever your legal needs, our wide ranging expertise is here to support you and your business, so let’s start your legal journey today and get you in touch with the right lawyer to get you started.

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