Logistics & Warehousing Freethinking Podcast

Welcome to Episode 5 of our Freethinking logistics & warehousing podcast

In this series of podcasts delivered by Freeths and hosted by logistics consultant, Paul Brooks will be talking to business leaders across the UK, looking at the impact of global supply chains on the UK economy and how they are responding through warehousing solutions, innovative technologies and managing risk through commercial contracts.

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Topics / timestamp

Time: 00:00
Topic: Welcome
Speaker: Paul Brooks, Logistics Consultant
Description: Welcome from Paul
Ideal for: Owners and senior leaders of logistics and warehousing businesses, retailers and those involved up and down the supply chain.

Time: 00:55
Topic: Introduction
Speaker: Melanie Tattersall, Director of Sustainability and Communications at Darcica Logistics
Description: Melanie talks about Darcica Logistics, the company’s focus and drive to become a sustainable logistics company and their partnership with Diamond Logistics.

Time: 02:46
Topic: Introduction
Speaker: Kate Lester, Founder of Diamond Logistics
Description: Kate talks about Diamond Logistics, setting up the company, its expansion, and how their network of sites supports businesses across the sector.

Time: 04:01
Topic: Introduction
Speaker: Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: Philippa talks about Freeths, her role in the firm, the importance of raising the profile of women in logistics and how the sector has changed over the years.

Time: 05:57
Topic:  How the service of logistics has transformed
Speaker: Kate Lester, Founder of Diamond Logistics
Description: Kate talks about how technology has helped drive efficiencies, improved customer retention and how the sector has transformed to be more customer and experience led over recent years.

Time: 08:53
Topic: Local and national solutions
Speaker: Melanie Tattersall, Director of Sustainability and Communications at Darcica Logistics
Description: Melanie talks about sustainable technologies, driving towards net zero and the importance of a diverse and engaged workforce.

Time: 10:10
Topic: Supporting the logistics sector
Speakers: Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: Philippa talks about Freeths’ logistics expertise and the important role technology plays within the sector from driving efficiencies to the increase in customer demands.

Time: 12:49
Topic:  Promoting and driving talent to the sector
Speaker: Kate Lester, Founder of Diamond Logistics
Description: Kate talks about the sector post Covid and Brexit, the complexity of logistics, the increase in businesses outsourcing, and the importance of planning for business continuity in an uncertain world.

Time: 16:26
Topic: The evolution of Darcica Logistics
Speaker: Melanie Tattersall, Director of Sustainability and Communications at Darcica Logistics
Description: Melanie talks about the reasons ‘why’ they set up Darcica Logistics and offering sustainable solutions in a high impact sector to help drive change.

Time: 18:26
Topic: Sector trends and developments
Speaker: Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: Philippa talks about the increase in home delivery solutions, green energy, and the development of ‘chancery lane clauses’ within contracts to help deal with the ESG and Environmental aspects.

Time: 21:51
Topic: How business ethos drives and attracts talent
Speaker: Melanie Tattersall, Director of Sustainability and Communications, at Darcica Logistics
Description: Melanie talks about running a family business, doing things differently and the importance of an engaged workforce.

Time: 23:24
Topic: Doing the right thing to achieve growth
Speaker: Kate Lester, Founder of Diamond Logistics
Description: Kate talks about sharing success within the business, diversity, innovation and how this translates to delivering high customer service and growth.

Time: 26:14
Topic: Driving change
Speaker: Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: Philippa talks about diversity, unconscious bias, training and the importance of a happy workforce.

Time: 29:56
Topic: Business change – Innovation, technology and mindset
Speaker: Melanie Tattersall, Director of Sustainability and Communications at Darcica Logistics
Description: Melanie talks about decarbonisation, delivering change, and the recent move to warehousing.

Time: 31:39
Topic: Looking ahead to the next 3-5 years
Speaker: Kate Lester, Founder of Diamond Logistics
Description: Kate talks about the utilisation of AI, automation and how these create opportunities for ‘the people’ within the business to focus on client care and delivering great service.

Time: 34:08
Topic: Managing future risks
Speaker: Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: Philippa talks about the importance of preparing for the future, to remain both agile and resilient to growth opportunities and risk.

Time: 36:02
Topic: Key takeaways
Speakers: Melanie Tattersall, Director of Sustainability and Communications at Darcica Logistics, Kate Lester, Founder of Diamond Logistics and Philippa Dempster, Senior Partner and London Managing Partner at Freeths
Description: The group talks about innovation, delivering great customer service, culture and building a successful team to deliver growth.

Time: 39:14
Topic: Closing comments
Speakers: Paul Brooks